Terms of Service
Terms of Service
Effective Date: May 26, 2026
1. Acceptance of Terms
By accessing or using Zeenile, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our platform.
2. Eligibility
To use Zeenile, you must:
- Be at least 18 years of age, or have parental or guardian consent.
- Comply with all applicable local, national, and international laws.
- Provide accurate and complete information during registration.
You are responsible for all activity that occurs under your account.
3. User Accounts
You must keep your login credentials confidential and notify us immediately of any unauthorised access or security breach. We reserve the right to suspend or terminate accounts that violate these terms, engage in suspicious activity, or cause harm to other users or the platform.
4. Acceptable Use
You agree not to:
- Engage in fraudulent transactions or impersonate others.
- Submit false, misleading, or manipulated reviews.
- Upload harmful, offensive, or illegal content.
- Attempt to reverse engineer, exploit, or disrupt the platform.
- Use the service to send spam or distribute malware.
Violations may result in immediate account suspension and legal action.
5. Orders & Payments
All orders are subject to product availability and seller confirmation. Prices are displayed inclusive of applicable taxes. Payments are processed securely through approved payment providers. We reserve the right to cancel orders in cases of pricing errors, fraud suspicion, or stock unavailability.
6. Shipping & Delivery
Estimated delivery times are provided at checkout and may vary depending on your location and the seller's processing time. Zeenile is not liable for delays caused by third-party logistics providers or circumstances beyond our control.
7. Returns & Refunds
Returns and refunds are handled in accordance with our Return Policy and applicable consumer protection laws. Eligible items may be returned within the specified window, provided they are in their original condition. Refunds are issued to the original payment method once the return is processed.
8. Intellectual Property
All content on Zeenile — including logos, text, images, and software — is the property of Zeenile or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any part of the platform without prior written consent.
9. Privacy
Your use of Zeenile is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the platform, you agree to the terms of our Privacy Policy.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not guarantee uninterrupted access, error-free operation, or that the platform will meet your specific requirements. Product descriptions, images, and pricing are provided by sellers and may contain inaccuracies.
11. Limitation of Liability
To the fullest extent permitted by law, Zeenile shall not be liable for any indirect, incidental, special, or consequential damages — including data loss, loss of profits, or business interruption — arising from your use of the platform, even if we have been advised of the possibility of such damages.
12. Termination
We may suspend or terminate your account at any time for violations of these terms. You may also terminate your account at any time by contacting us. Obligations incurred prior to termination shall survive.
13. Governing Law & Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of Egypt. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of Egyptian courts.
14. Changes to Terms
We may update these Terms at any time. We will notify you of material changes via email or a prominent notice on the platform. Continued use of Zeenile after updates constitutes acceptance of the revised terms.
15. Contact
For questions about these Terms, please reach out to us through the customer care page on our platform.